papertree digital

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Digital asset management: FAQs

What are digital assets?

Your digital assets are your digital photos, Word documents, pdfs, audio clips, video files - in fact, any file which you access on your computer.

Where are my files stored?

  • Your files are stored on a dedicated server hosted in a data-centre local to us.
  • Servers are monitored 24/7 and are supported by fire suppression, multiple redundant bandwidth and UPS/diesel generators.
  • We take regular backups of your files.

How secure is DAM?

  • Let us know how you want to set up your user groups and permissions and we'll do the rest.
  • You can then assign individuals to groups and ensure that your users have access to only the files you choose.

How do I upload my files?

  • Through a web browser on any computer with an internet connection.

How do users download my files?

  • Through a web browser on any computer with an internet connection.

How much does it cost?

  • We charge a one-off fee to set up AssetManager.
  • We charge a monthly fee (from less than £3 per Gb) based upon how much storage space you need for your files.
  • There is no charge for bandwidth (ie, the number of times you upload or download your files).

What is my commitment?

  • You commit to AssetManager for a year at a time.
  • And you pay only for what you use.


Download an AssetManager product sheet


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